Technikeinsatz Und Verlagerungsprozesse In Unternehmensnetzwerken: Die Organisation Von Callcenter-Dienstleistungen In Deutschland (German Edition)

Download Technikeinsatz und Verlagerungsprozesse in Unternehmensnetzwerken: Die Organisation von Callcenter-Dienstleistungen in Deutschland (German Edition) PDF

By Jessica Longen | DMCA

Jessica Longen untersucht, welche Rolle der Einsatz von Informations- und Kommunikationstechnologien bei Verlagerungsprozessen in Unternehmensnetzwerken spielt. Anhand von Fallstudien in Callcentern zeigt sie die Zusammenhänge zwischen räumlichen Restrukturierungsprozessen und Technikeinsatz in Organisationen auf. Zur Analyse aktueller Tendenzen im Bereich informatisierter Dienstleistungsarbeit ko...

Paperback: 180 pages
Publisher: Springer VS; 2015 edition (December 24, 2014)
Language: German
ISBN-10: 9783658084806
ISBN-13: 978-3658084806
ASIN: 3658084804
Product Dimensions: 5.8 x 0.4 x 8.3 inches
Format: PDF ePub TXT book


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